From blockchain to bots, these emerging technologies are changing how state and local governments work and how their citizens live. We’ll discuss these issues and others Thursday, March 9, at our Federal Customer Experience Summit of 2017 We’ve themed this event—our fifth since 2014—on building a citizen-centric government, with an emphasis on discussing how some agencies have improved customer satisfaction.
Introduction of new technology is always determined towards improving the lifestyle of general public either by facilitating them with new innovations or by overcoming their particular problems arises when these emerging technologies are handled by evil minds who either work for their benefits or plan to destroy others.
Speakers include Justin Herman, digital communities and open government lead at the General Services Administration and Terah Lyons, former policy adviser at the White House’s Office of Science and Technology Policy, who will talk about policy and collaborative efforts in AI in the federal community.
In our second panel, I’ll talk with David Simeon, division chief of innovation and technology at the U.S. Citizenship and Immigration Services, and Tiffany Shackelford, director of communications and strategic planning for the National Governors Association.
These emerging technologies highlight smart new ways to install plumbing equipment that save time and money, as well as solutions that address the needs of our rapidly ageing society and the associated loss of technical and skill knowledge across the industry.